Core platform subscription
The advertised monthly price, usually quoted per location and sometimes per provider or per user seat.
- Typical
- $150–$500/mo for booking-first tools · $300–$900/mo for clinical platforms · custom for enterprise chains (buyer-reported)
- Watch for
- The advertised price is often a single-user, single-location entry tier. Adding a second injector or a front-desk seat can change the tier.
- MedAestheticsOS
- $299/mo Solo · $699/mo Growth · $1,900/mo White-Label Enterprise. Unlimited staff seats on every tier.
Implementation / onboarding fee
One-time setup, configuration, template building and training hours.
- Typical
- $0–$5,000 one time (buyer-reported); enterprise onboarding quoted separately
- Watch for
- Frequently non-refundable and charged before go-live, so a bad fit costs you the fee plus the switch.
- MedAestheticsOS
- $0. Onboarding and training are included.
Data migration
Moving patients, appointment history, treatment notes, photos, consents and balances off the old system.
- Typical
- $500–$7,500 one time depending on record count and photo volume (buyer-reported)
- Watch for
- Photos and signed consents are usually priced separately from patient demographics — ask for both in writing.
- MedAestheticsOS
- $0. White-glove migration of patients, history, photos and consents is included.
EMR / charting module
Clinical documentation, modality-specific charts, consent library, good faith exam workflow.
- Typical
- Bundled on clinical platforms; $50–$300/mo as an add-on where the base product is a scheduler
- Watch for
- If charting is an add-on, HIPAA obligations still apply to the base product — you may be paying twice for one record.
- MedAestheticsOS
- Included. Eight modality-specific charting suites on every tier.
SMS and reminders
Appointment reminders, confirmations, two-way patient texting, campaign sends.
- Typical
- $0.015–$0.05 per segment, or $25–$300/mo bundles; carrier 10DLC registration extra (buyer-reported)
- Watch for
- Marketing blasts burn segments far faster than reminders. Ask what a 1,000-patient campaign costs, not what a reminder costs.
- MedAestheticsOS
- Reminders included. Campaign SMS billed at pass-through carrier cost with no platform markup.
AI features
Ambient scribe, AI receptionist, content generation, predictive no-show scoring, autonomous operations.
- Typical
- $99–$500/mo per AI module, or per-minute/per-token metering (buyer-reported)
- Watch for
- Per-seat AI pricing punishes exactly the clinics that adopt it. Check whether the scribe is metered per note.
- MedAestheticsOS
- AI COO, scribe, receptionist and content engine included; heavy generative usage runs through a transparent AI wallet at cost.
Marketing suite / agency
Email and SMS campaigns, social posting, reputation management, landing pages, ad management.
- Typical
- $200–$1,500/mo in-platform · $1,500–$6,000/mo for an outside aesthetics agency (buyer-reported)
- Watch for
- The biggest single line most med spas pay. It is also the one most often duplicated by an agency retainer.
- MedAestheticsOS
- Included: AI content generation, human-approved multi-channel publishing, reputation and campaign automation.
Payment processing
Card-present and card-not-present processing on treatments, retail, memberships and deposits.
- Typical
- 2.6%–3.5% + $0.10–$0.30 per transaction; some platforms require their own processor
- Watch for
- A 0.4% spread on $1.5M of annual card volume is $6,000/yr — bigger than most software subscriptions.
- MedAestheticsOS
- Stripe at published rates. No platform surcharge and no forced processor lock-in.
Patient financing integration
Cherry, Care Credit, Affirm and similar buy-now-pay-later at checkout.
- Typical
- Lender-side merchant discount 3%–12% of financed amount; platform integration fee $0–$99/mo
- Watch for
- Financing lifts average ticket, but the merchant discount is a real cost of goods — model it into treatment margin.
- MedAestheticsOS
- Financing integrations included; you keep your own lender terms.
Memberships and recurring billing
Recurring membership plans, banked credits, packages, gift cards.
- Typical
- $0–$199/mo module fee, sometimes plus a percentage of membership revenue
- Watch for
- A percentage-of-recurring-revenue model scales against you as memberships grow.
- MedAestheticsOS
- Included. No percentage of membership revenue, ever.
Clinical photography and storage
Before/after capture, standardized angles, tagging, encrypted storage and retention.
- Typical
- $0–$150/mo, or storage tiers metered per GB above an included allowance
- Watch for
- Photo storage overage is the most common surprise line item in year two.
- MedAestheticsOS
- Included, with encrypted photo vault and no per-GB overage on standard clinical use.
Inventory and lot tracking
Toxin and filler lot capture, expiry alerts, par levels, purchase orders, cost per unit.
- Typical
- Bundled on clinical platforms; $50–$200/mo where inventory is a separate module
- Watch for
- Basic 'stock count' is not lot tracking. Ask whether a lot number ties to the individual patient chart.
- MedAestheticsOS
- Included, with lot deduction at the moment of charting.
Additional locations
Each additional physical site, plus roll-up reporting across sites.
- Typical
- 50%–100% of the base subscription per extra location (buyer-reported)
- Watch for
- Cross-location reporting is often an enterprise-tier upsell even after you pay per site.
- MedAestheticsOS
- Growth includes multi-location roll-up; White-Label Enterprise covers unlimited sites and franchise royalty reporting.
Integrations and API access
Accounting, e-prescribing, lab, marketing tools, Zapier, open API and webhooks.
- Typical
- $0–$300/mo; API access commonly restricted to the top tier
- Watch for
- Read-only exports are not an API. Ask specifically whether you can get your data out on demand, in bulk, at no charge.
- MedAestheticsOS
- Open API, webhooks, MCP endpoint and one-click full data export included on every tier.
Support and training
Live support hours, dedicated success manager, refresher training, new-hire onboarding.
- Typical
- Included at base level; premium support $100–$500/mo (buyer-reported)
- Watch for
- Check the response-time commitment, not the channel list.
- MedAestheticsOS
- Included, plus a self-serve training academy and a 30-minute guided walkthrough library.